Resume & Certification Hub

Children’s Hospital of Eastern Ontario (CHEO) • Ottawa, ON • Dec 2023 – Present

• Create and maintain document/record templates for Release of Information (ROI) requests, rules, and HIM-specific security.
• Integrate and support third-party programs like WinRecs, including updates, patches, and yearly reporting (e.g., HDIU 2025).
• Design workflows for deficiency assignment, legal medical record, and ROI fulfillment.
• Support Care Everywhere for external organizational linking, accurate delivery of clinical documents, and optimization of mappings for external providers.

Focus: HIM operations, Epic build, and cross-system data flows between EMR and coding tools.

WellStar Health System • Marietta, GA • Feb 2018 – Feb 2021

• Created SER and EMP records, assigning appropriate security based on job roles and workflows.
• Produced ad hoc reporting to support colleagues and leadership.
• Supported go-lives and on-call rotations when additional facilities were added.
• Updated user accounts based on employment and role changes.
• Created technical reports and SOPs for Security, HIM, Identity, ROI, and Deficiency Tracking.
• Provided end-user support during projects and Epic upgrades.

Focus: security build, HIM workflows, and clear documentation for repeatable processes.

Surgical Information Systems • Alpharetta, GA • Jun 2017 – Feb 2018

• Used Microsoft SQL queries to identify and resolve database-related issues.
• Handled on-call support and prioritized work via Salesforce.
• Diagnosed performance issues based on hardware guidelines and system specs.

Focus: technical troubleshooting, database-level problem solving, and client support.

Piedmont Healthcare • Augusta, GA

• Epic Security Analyst / Data Courier Administrator • Aug 2014 – Jun 2017
• Managed Data Courier to move changes between Epic environments.
• Created and updated interfaces, troubleshooting system issues.
• Led change-management meetings for weekly changes in production.
• Created white papers and process guides for upgrades and change control.

• Pharmacy Technician II – IV Room • Jun 2008 – Aug 2014
• Prepared oncology agents and NICU dilutions using aseptic technique.
• Worked with Pyxis and Baxa pumps, ensuring safe and compliant medication prep.

Focus: clinical operations insight + early technical and process foundation.

• Epic Security Certification
• Epic Identity Certification
• Epic HIM Deficiency Tracking Certification
• Epic HIM Release of Information Certification
• Epic Care Everywhere Certification
• Core Analyst Epic Badge

Strong coverage across security, HIM, identity, and cross-organization data exchange.

• Microsoft Azure Fundamentals Certification
• Database administration training (SQL, Oracle, MongoDB)
• General infrastructure and security awareness built via hands-on VPS work

Blend of formal Azure cert plus practical VPS / Docker / monitoring projects.

• Eagle Scout – Boy Scouts of America
• Ongoing language study (French, Russian)
• Long-running personal projects under the Canadian Gator umbrella

These speak to persistence, responsibility, and a habit of building things that last.

College Canada • Montreal, QC • Aug 2022

• Completed AEC program in Database Administration.
• Internship with College Canada including development of a Power App for school administration.

University of Phoenix • USA • Apr 2014

• Foundation in healthcare systems, administration, and operations.
• Supports long-term work at the intersection of clinical care and IT.

Also holds a high school diploma from Hephzibah High School (Hephzibah, GA).

• Epic HIM and Care Everywhere nuances from day-to-day work and questions.
• Linux, Docker, and monitoring through the Canadian Gator VPS stack.
• Better ways to document security, identity, and HIM workflows so they’re actually usable.

Future version: turn this into a chronological log if needed.

• Built and hardened a VPS stack with multiple services, monitoring, and status views.
• Created hubs for commands, MTG, and now career/cert info instead of scattered notes.
• Kept momentum going on language study and long-term immigration goals.

This list is meant to be encouraging—evidence that things are moving, even when progress feels slow.